N97 IM Skype

[geophysic_lady]

Dear Support Team,

I installed IM+Skype on N97.

1.) I cannot call Skype PC user for free by WLAN (Router).

2.) I have problems to connect with my security enabled router with WLAN setup (dymanic).
My laptop (windows) can use Skype by WLAN with the same router setups.

3.) How can I check the version of the installed (OVI store download) IM+ Skype on my N97 Nokia phone?

Best regards,
N97 user

[Sasha]

1.) I cannot call Skype PC user for free by WLAN (Router).

Please let me explain how IM+ for Skype deals with outgoing Skype calls.
When you make a call both the contact person and you will get the call.
This is because when you use IM+ for Skype you are actually making two calls:
one - to Skype contact or to phone number and another - to your callback number.

Both calls are charged according to standard Skype rates, therefore Skype credits
or Skype subscription are required for all incoming and outgoing calls in IM+ for Skype.
To learn more about Skype Credits please go to:
http://www.shapeservices.com/skypeout

2.) I have problems to connect with my security enabled router with WLAN setup (dymanic).
My laptop (windows) can use Skype by WLAN with the same router setups.

Please go to Settings / Advanced and check "Enable logging".
Then the log file will be created to record all your work with application.

Close IM+ for Skype, then restart it again, try to reproduce the issue and send us the log file.
You can find the log file connecting your phone to computer using the file manager.
Please send the log right after the issue has occurred and before the new start of the application.
You will be informed about the path for log creation while enabling the option.

3.) How can I check the version of the installed (OVI store download) IM+ Skype on my N97 Nokia phone?

Unfortunately we do not receive any information about purchasing or registration of our applications from OVI Store.
Therefore we recommend you to purchase our software from our web site: http://www.shapeservices.com