T-Mobile MDA Vario 5: IM+ Push mode, how do I set it up?

Everything about IM+ for Windows Mobile - known issues, support questions, bug reports

T-Mobile MDA Vario 5: IM+ Push mode, how do I set it up?

Postby metalalbert » Mon Oct 12, 2009 11:41 am

I can't for the love of god get IM+ Push Mode to work.

Basically when I activate Push Mode IMs sent to me are not delivered in my mailbox. The email address I have set up is the one I use on my mobile phone. Everything is set up correctly, I can receive emails on this account but somehow IM+ does not forward the IMs to the same email.

I did see there's this Outlook push type of thing on my phone to synchronize email with Outlook, but since I think IM+ Push Mode doesn't make use of this feature I haven't activated it. Basically I'm just not sure if this needs to be set up to get Push Mode to work, but if it is please let me know.

Another odd thing is, when I try to sign in on IM+ when Push Mode is enabled I have troubles signing in. I have to disable Push Mode first before I can sign in again. And then at times it actually takes a few minutes before I can sign in. Is this normal behaviour or am I doing something wrong?

So, I'm totally lost here. Could somebody give me a step by step explanation of what to do and what setup changes I should make to get this to work? I'm using Windows Mobile 6.1 and IM+ version 7.0.1.
metalalbert
 
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Re: T-Mobile MDA Vario 5: IM+ Push mode, how do I set it up?

Postby Victoria » Mon Oct 12, 2009 12:25 pm

metalalbert wrote:Basically when I activate Push Mode IMs sent to me are not delivered in my mailbox. The email address I have set up is the one I use on my mobile phone. Everything is set up correctly, I can receive emails on this account but somehow IM+ does not forward the IMs to the same email.


Would you please try to use another email address, just for test?

metalalbert wrote:Another odd thing is, when I try to sign in on IM+ when Push Mode is enabled I have troubles signing in. I have to disable Push Mode first before I can sign in again. And then at times it actually takes a few minutes before I can sign in. Is this normal behaviour or am I doing something wrong?


This situation requires more thorough investigation.

Please follow these steps:
1. In IM+ please go to Main\Settings\Other and enable "Create a log file" option.
2. Try to reproduce the situation.
3. Exit the application.
4. Find the <implus.log> file on your device in Application Data\IMPLus folder and send it to me.
Victoria Slinyavchook
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Re: T-Mobile MDA Vario 5: IM+ Push mode, how do I set it up?

Postby metalalbert » Mon Oct 12, 2009 7:41 pm

I will try a different email address. I can't do it now though, because I'm out.

I will also send the log file soon.
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Re: T-Mobile MDA Vario 5: IM+ Push mode, how do I set it up?

Postby metalalbert » Sun Nov 22, 2009 9:02 pm

This reply is very late and I apologize for it. Just wanted to let you know Push Mode actually works.

The mistake I made was I closed IM+ with the X in the top right of the screen, thinking that would activate Push Mode. While actually I should have picked the Exit option from the main menu.

Thank you for the assistance though.
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Re: T-Mobile MDA Vario 5: IM+ Push mode, how do I set it up?

Postby Maria » Mon Nov 23, 2009 5:56 pm

Good to know IM+ works fine for you now!
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