Security questions

Everything about IM+ for Windows Mobile - known issues, support questions, bug reports

Security questions

Postby Monaro427 » Tue Oct 20, 2009 12:56 am

I looked all over the site and could not find any reference to my questions, so I thought I'd try in here.

Are my passwords stored on the ShapeServices server at any point?

How does Push IM work? All I could find is that you need to set up an email account, but no details about how it works.

I tried to find a user manual to help me answer some questions but couldn't find one. If there is one available, please point me in the right direction.

What other details are stored on the shapeservice servers? (eg my IMEI number, etc).
Monaro427
 
Posts: 49
Joined: Tue Oct 20, 2009 12:45 am

Re: Security questions

Postby Victoria » Tue Oct 20, 2009 10:11 am

We do not store passwords on our servers.
Your IMEI is stored on our reqistration server, as it is linked with your license code.


That's how IM Push works:
Upon exiting IM+, you are offered to stay online in "IM Push" mode. In this mode, IM+ on your mobile is not running, thus saving precious battery life.
In IM Push mode you remain online in all IM services, and continue receiving IMs as e-mails pushed to your mailbox.
Your replies will be converted to instant messages and will be delivered back to your contact.
Victoria Slinyavchook
Head of QA and Customer Care
SHAPE Services
http://www.shapeservices.com
Victoria
 
Posts: 1210
Joined: Wed Aug 12, 2009 4:51 pm

Re: Security questions

Postby Monaro427 » Tue Oct 20, 2009 11:28 pm

Thanks for your reply.

If I get a message in IM Push mode, will it also send them to IM+ when I reconnect, or will it only send it to my email account and I will only get the IM once I check my email?
Monaro427
 
Posts: 49
Joined: Tue Oct 20, 2009 12:45 am

Re: Security questions

Postby Victoria » Wed Oct 21, 2009 12:55 pm

Monaro427 wrote:Thanks for your reply.

If I get a message in IM Push mode, will it also send them to IM+ when I reconnect, or will it only send it to my email account and I will only get the IM once I check my email?


It should also appear in IM+ when you open it.
Victoria Slinyavchook
Head of QA and Customer Care
SHAPE Services
http://www.shapeservices.com
Victoria
 
Posts: 1210
Joined: Wed Aug 12, 2009 4:51 pm


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