Can I use IM Plus bought from Win 6.5 Mobile Market on Andro

[imashutosh]

Hi,

I had purchased IM plus for Windows 6.5 mobile few months back from Windows Market place. I lost my Windows phone now I have bought an Android phone..Can I use the same IM+ on my new android phone.

Please tell me how can I use it.

-Ashutosh

[Valeriya]

IM+ for Windows Phone and IM+ for Android are different applications.
Please forward us your purchase notification of IM+ for Windows Phone to support AT shape DOT ag and we will advise you how to cross-grade.

[imashutosh]

Where can I find "purchase notification of IM+ for Windows Phone". I had bought it from Windows MarketPlace. I checked my windows live account email. there I did not find any related email.

I bought it using windows live Id: ashutosh4u4ever@hotmail.com. Would that be of any help?

[Valeriya]

We have not any access to the orders from Windows Market Place, sorry.
Could you have any purchase records in your bank account history?

[imashutosh]

I got purchase details from my bank statement. Here are they.

Date: 090911
Merchant: MICROSOFT *BILLINGBILL.MS.NET SG
Transaction Reference: 85207231253136893282326
Amount: INR 100.80
Bank: Standard chartered Credit card

I hope this information should be sufficient for you to trace the purchase at your end.

-Ashutosh

[Valeriya]

Please send us a request at:
http://www.shape.ag/en/support/support. ... im_android

and forward us your IM+ purchase notification.

[imashutosh]

I have raised a request on the link mentioned in your previous post.

As mentioned in my post on 26th June:

"Where can I find "purchase notification of IM+ for Windows Phone". I had bought it from Windows MarketPlace. I checked my windows live account email. there I did not find any related email.

I bought it using windows live Id: ashutosh4u4ever@hotmail.com. Would that be of any help?"

Where can I find "IM+ purchase notification"? I do not think microsoft marketplace had sent me any purchase notification for IM+. I am fed up with your replies now. I have provided all information that I had. Please process my request based on it.

-Ashutosh

[Valeriya]

Sorry, we do not get any orders of the applications ordered at Windows MarketPlace.
Most likely you can find any proof of your purchase in your purchase history on your credit card.

[imashutosh]

Do you read the posts history before replying.. you are asking me same questions again and again.

I had already provided purchase history to you in my previous post.

Date: 090911
Merchant: MICROSOFT *BILLINGBILL.MS.NET SG
Transaction Reference: 85207231253136893282326
Amount: INR 100.80
Bank: Standard chartered Credit card

These details were already provided on Jul 31, 2012 post.

Anyways. I had raised support request on the link mentioned in your previous post and it worked. I have received license key for android IM+ from your support team.

I have installed it on my android phone as well. Thank you for your support.

-Ashutosh