Updating the program on Samsung i900

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Updating the program on Samsung i900

Postby BloodyRose » Sun Oct 11, 2009 7:09 am

Hello. I have a Samsung i900 that comes with IM+ 5.3 and I would like to know if it's possible to update the program for free.
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Re: Updating the program on Samsung i900

Postby metalalbert » Mon Oct 12, 2009 10:49 am

As far as I know, if you have a paid license you get updates for free.
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Re: Updating the program on Samsung i900

Postby BloodyRose » Mon Oct 12, 2009 10:54 am

It looks like I have one, but there is no product key that I know of. I'm afraid the program may ask me for the key and I will not be able to use neither the old version nor the newest one.
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Re: Updating the program on Samsung i900

Postby metalalbert » Mon Oct 12, 2009 11:32 am

Isn't the license code the same as the product key? I can't recall I had to enter a product code when entering the license code.

But maybe that's because I have a different phone, the T-Mobile MDA Vario 5.
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Re: Updating the program on Samsung i900

Postby BloodyRose » Mon Oct 12, 2009 11:35 am

That's the same thing, but I don't know what the code is. When I bought the phone it already had the program installed.
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Re: Updating the program on Samsung i900

Postby metalalbert » Mon Oct 12, 2009 12:02 pm

Well, then the only thing I think you can do is send in a support request, Main->Info->Support request. As far as I know they can provide you with your license code.

I have tried to check where you can find that info on the device but I couldn't find it anywhere, so sending a support request is probably the best thing you can do.
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Re: Updating the program on Samsung i900

Postby Victoria » Mon Oct 12, 2009 12:28 pm

Samsung WiTu users, who have IM+ preinstalled, may upgrade their version to 5.3.1.
We have released it after ICQ has changed protocol.
You may download a special version for Samsung WiTu i900 directly to your Pocket PC at:
http://wap.shapeservices.com/download/s ... amsung.CAB
Victoria Slinyavchook
Head of QA and Customer Care
SHAPE Services
http://www.shapeservices.com
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Re: Updating the program on Samsung i900

Postby BloodyRose » Mon Oct 12, 2009 12:49 pm

Does it mean that Samsung WiTu users can only upgrade the program to 5.3.1?
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Re: Updating the program on Samsung i900

Postby Victoria » Mon Oct 12, 2009 12:51 pm

Yes. According to our agreement with Samsung, WiTu users may use a special build of IM+, v.5.3.
Victoria Slinyavchook
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SHAPE Services
http://www.shapeservices.com
Victoria
 
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Re: Updating the program on Samsung i900

Postby akrus » Wed Oct 28, 2009 7:58 am

IM+ support offered me 10% discount for the update. I think you may also ask for it in case you want to get a new version :)
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